Terms & Conditions

Last Updated: [July 2026]

Welcome to Luxx & Lavish (“we,” “us,” “our,” “the Company”). These Terms & Conditions (“Terms”) govern your access to and use of the website https://luxxandlavish.com/ (the “Site”), including any content, functionality, and services offered on or through it.

By accessing or using the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account or place an order on the Site. By using the Site, you confirm that you meet this requirement and that any information you provide is accurate and complete.

2. Account Registration

You may need to register an account to place orders, track purchases, or access certain features.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
Notify us immediately at [info@luxxandlavish.com] if you suspect unauthorized use of your account.
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Products, Pricing & Availability

We aim to display product images, descriptions, and prices as accurately as possible; however, colors, textures, and finer details may vary slightly due to screen settings or photography.
Prices are listed in Indian Rupees (₹) and are inclusive/exclusive of applicable taxes as indicated at checkout.
We reserve the right to change prices, discontinue products, or correct pricing/description errors at any time without prior notice, including after an order has been placed but not yet confirmed.
Product availability is subject to stock. If an item becomes unavailable after you order it, we will notify you and offer a refund, replacement, or store credit.
Product names referencing designers or brands are used for descriptive styling purposes only and do not imply endorsement, affiliation, or authenticity as genuine branded merchandise unless explicitly stated as an authorized retailer of that brand.

4. Orders & Payment

Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion (e.g., in cases of suspected fraud, pricing errors, or stock unavailability).
Payments can be made through the payment methods listed at checkout (cards, UPI, net banking, wallets, or cash on delivery where available).
All payment information is processed through secure third-party payment gateways; we do not store your full card details.
An order confirmation email/SMS does not guarantee product availability — final confirmation is sent once the order is processed for shipping.

5. Shipping & Delivery

Estimated delivery timelines will be shown at checkout or in your order confirmation; these are estimates and not guaranteed delivery dates.
Shipping charges, if applicable, will be displayed before you complete your purchase.
Risk of loss and title for products pass to you upon delivery to the shipping address provided.
We are not liable for delays caused by courier partners, incorrect address details provided by you, customs, or events beyond our reasonable control.

6. Returns, Exchanges & Refunds

Please refer to our separate Return & Refund Policy [ https://luxxandlavish.com/refund_returns/ ] for eligibility windows, condition requirements, and processes.
Items must generally be unused, unwashed, with original tags/packaging intact to qualify for return, unless defective or incorrect on delivery.
Refunds, where applicable, will be issued to the original payment method or as store credit, within the timeframe specified in our Refund Policy.
Certain items (e.g., innerwear, sale/clearance items) may be marked non-returnable at the time of purchase.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, product photography, and design — is the property of Luxx & Lavish or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.
Any third-party trademarks or brand names referenced on the Site belong to their respective owners; such references do not imply sponsorship or endorsement unless expressly stated.

8. Prohibited Uses

You agree not to:

Use the Site for any unlawful purpose or in violation of these Terms.
Attempt to gain unauthorized access to our systems, accounts, or data.
Upload viruses, malicious code, or engage in activity that disrupts the Site’s functionality.
Scrape, copy, or resell Site content or product catalog data without permission.
Submit false, misleading, or fraudulent information, including fraudulent payment details.

9. User-Generated Content

If the Site allows reviews, ratings, or comments, you grant Luxx & Lavish a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content in connection with our business. You agree not to post content that is defamatory, obscene, infringing, or otherwise unlawful. We reserve the right to remove any content at our discretion.

10. Third-Party Links

The Site may contain links to third-party websites or services not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites. Accessing them is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Luxx & Lavish, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or products purchased, including but not limited to loss of data, revenue, or goodwill. Our total liability for any claim arising from your use of the Site or a purchase shall not exceed the amount paid by you for the relevant order.

12. Indemnification

You agree to indemnify and hold harmless Luxx & Lavish and its affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising from your breach of these Terms or misuse of the Site.

13. Privacy

Your use of the Site is also governed by our Privacy Policy [link to Privacy Policy page], which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may revise these Terms at any time by updating this page. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [insert city/state, e.g., “Hyderabad, Telangana”].

16. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Luxx & Lavish 📧 Email: info@luxxandlavish.com